Privacy statement

This is the Hiswa te water privacy statement (hereinafter also: “we”, “we” and “us”). Located at Batavia port 1, 8242 PR Lelystad. When you visit Hiswa te water’s website at (hereinafter referred to as “the Website”), we will process various data about you. We do this for different purposes. Below you can read what data we process and for what purpose we do so. The concept of ‘processing’ is also very broad. The law understands this to mean all actions from the moment of collection to the moment of destruction. The concept of processing also includes the temporary storage of your data.


We naturally take your privacy very seriously and will process and use information about you in a secure manner. Of course, in this privacy statement we also tell you what rights you have and how you can exercise them.


Why do we process your data?

We process your data for different purposes. In general, we process your data in order to optimise your use and experience of the Website and to ensure that we can provide you with the products and/or services you have purchased.

To be specific, we process your data for the following purposes:

  • To make the Website function properly;
  • To improve the Website;
  • To offer a Website that is better tailored to you;
  • To send you (personalized) offers and information;
  • To send you our newsletter;


What data do we process about you?

Good working of the Website

In order for the Website to function properly, we use automatically generated information such as your IP address, type, version and language of your browser and/or the resolution of your display.


Website optimization

In order to improve the Website, we use certain information collected during your visit to the Website, such as: your IP address, the pages you visit on the Website and how long you stay on these pages, how you arrived at the Website, which computer system you use and the type and version of your browser.


Newsletter offers

If you choose, you will regularly receive by e-mail our newsletter with interesting promotions and offers. Would you like to unsubscribe from the newsletter? This can always be done via a link in the newsletter.


We will never provide your data to third parties for commercial purposes of these third parties, without your explicit permission.


What happens when linking via the Website?

The Website may contain hyperlinks that, when you click on it, will take you out of the Website and into another party’s website. We have no control over the content of other parties’ websites and over the products and/or services offered there. We also do not know how these other websites handle your data. This Privacy Statement only applies to (personal) data obtained via the Website. We cannot accept any responsibility or liability for the websites of other parties and the way in which they handle your (personal) data.


We will provide your data to other parties?

Hiswa te water can only provide your information to third parties to the extent that you have explicitly indicated in relation to a particular third party that you consent to this or to the extent that this information cannot be traced back to you personally (such as automatically generated information, not being your IP address).


<Finally, Hiswa may provide your data to third parties in the water if it is obliged to do so pursuant to laws and/or regulations, if it is obliged to do so as a result of a lawsuit and/or if it deems this necessary to protect its own rights.


Rights of our visitors and customers

As a visitor or customer of the Website, you have the right to contact us with a request to tell you whether we are processing data about you. You can contact us via the contact form. After the request, we will inform you in writing as follows:

  • what data we process;
  • for what purposes we process it;
  • where these data come from;
  • to whom we provide the data and for what purposes this happens.


You also have the right to ask us to correct, supplement, delete or block your personal data. You can make this request as:

  • the data is factually incorrect;
  • are incomplete or not applicable for the purposes of the processing;
  • whether to be processed in violation of the law.





Hiswa te water will take appropriate technical and organizational measures to protect your (personal) data against loss or against any form of unlawful processing.


Transmission to countries outside the EU

For technical and operational reasons, it may be necessary for your (personal) data to be transferred (to servers of) Hiswa te water affiliates outside the European Economic Area. Because the regulations in the field of privacy protection may not offer the same protection as within the European Economic Area, Hiswa te water will use the EU standard contractual clauses to protect your privacy as much as possible. If this is not possible, Hiswa in water will ask you permission to transfer your (personal) data to countries without an appropriate level of protection. You can revoke this permission at any time.



After reading this privacy statement, do you have any questions about the protection of your data while visiting the Website? Please feel free to contact us in writing, by phone or by e-mail. This privacy statement is subject to change. These changes will be announced on the Website.

Cookie statement


What are cookies?

Cookies are small pieces of (text) information that are sent to your browser when you visit a website and are then stored on the hard disk or in the memory of your computer, tablet or mobile phone (hereinafter: “Device”). The cookies placed via the Website cannot damage your Device or the files stored on it.


What cookies does HISWA use in the water?

Functional cookies

HISWA te water primarily uses functional cookies. These cookies are necessary to provide you with the services and functionalities you have requested. For example, functional cookies remember that you are logged in, so that you don’t have to log in again on a subsequent web page.


Analytics cookies

In order to collect statistics on the use and visit of the Website, HISWA in water uses analytics services. This data is analysed by the provider of these analytics services and the results are provided to HISWA in the water. In this way HISWA in the water gains insight into how the Website is used and can use this information to adjust the Website and/or its services if necessary. If required by law, the analytics service may provide this information to third parties.


Social plug ins

The Website may provide access to various social media, such as Facebook, Twitter, LinkedIn, Instagram, Pinterest, Youtube and Google+. With the help of these so-called social plugins you can share information on the website with others and recommend it. Through the social plugins, third parties place cookies on your device. These may be cookies that are designed to optimise your user experience, or tracking cookies that are used to track your surfing behaviour across multiple websites and to build up a profile of your surfing behaviour.


Tracking cookies

HISWA te water makes use of third party cookies on the Website that can make you personalized offers based on your surfing behavior.


The website will place a cookie on your Device with a unique number. This cookie makes it possible to recognise your Device if, after visiting our website, you surf to another website, which is part of the same advertising network. This makes it possible for HISWA in the water to show you advertisements on that other website.


The data collected in this way will only be used by HISWA te water for the purpose of showing you our advertisements on other websites and will not be linked to other files.


Delete cookies

The permission you have given HISWA in the water to place and read cookies can always be withdrawn by setting your browser to not accept cookies or by deleting all cookies already placed in your browser. Consult the help function of your browser to see how you can delete cookies.


You should be aware that deleting cookies may result in certain parts of the Website not working or not working properly anymore.




Privacy Statement

The possibility exists that the information collected by means of a cookie contains personal data. If this is the case, the processing of this personal data is also subject to the Privacy Statement of HISWA te water. The Privacy Statement can be found on the Website.



If you have any questions about this Cookie Statement, please send us a message using the contact form.